
Price :
QTY :
CART TOTALS :
There are items
in your cart
CART TOTALS :
Your shopping bag is empty
Go to the shopShipping, Tracking & Delivery
Do you ship internationally?
Yes, we offer international shipping to most countries. Please note that additional customs fees or import taxes may apply depending on your location, which are the responsibility of the recipient.
How long does it take for an order to arrive?
EXPRESS SHIPPING: 5-8 business days.
PRIORITY SHIPPING: 7-15 business days .
Please note these are estimates and delays can occur due to customs processing.
How to track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
I received a tracking number but it hasn't been updated. What should I do?
It can take 24-48 hours for the tracking information to appear in the carrier's system after the number is generated. If it hasn't updated after this time, please contact us at info@letitdao.com.
Why is my order late?
Delays can be caused by high carrier volume, customs inspections, or incorrect address information. Please use your tracking number first. If you need further help, contact us at info@letitdao.com.
The package is being delivered but I wasn't at home. What should I do?
The carrier will usually leave a notice with instructions for pickup or rescheduling. Please follow the instructions on the notice or contact the local carrier office directly.
I haven't received my items. Whom should I contact?
Please first check your tracking number for the latest status. If the information is unclear or the package is marked delivered but you haven't received it, contact us at info@letitdao.com and we will investigate.
Payment, Billing & Fees
What methods of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shopify Pay, etc. If you are unable to pay, please contact us immediately to handle it for you.
Do I have to pay import taxes/duties on an international order?
For orders shipped outside of the United States, any applicable import taxes, duties, or customs fees are the responsibility of the customer. We have no control over these charges.
Will I be charged sales tax on my order?
Sales tax is applied to orders shipped to addresses within certain US states where we are required to collect it.
My payment was declined. What should I do?
This can happen due to incorrect card information, insufficient funds, or your bank's security settings. Please verify your details and try again, or use an alternative payment method.
Shopping & Discounts
How do I place an order?
Select your items, add them to your cart, and proceed to checkout. Follow the steps to enter your shipping details and payment information to complete your purchase.
How do I apply my discount code?
Enter your valid code in the 'Discount code' field at checkout and click 'Apply'.
I tried to use a discount code and it didn't work.
Please check the code's spelling and expiration date. Some codes may have specific terms (e.g., minimum purchase amount, applicable products).
Can I make changes to my order after placing it?
We process orders quickly to ship them fast. Please contact us immediately at info@letitdao.com with your order number and we will try to help, but we cannot guarantee changes can be made.
How do I cancel my order?
Please contact us as soon as possible at info@letitdao.com with your order number. If your order has not yet been processed and shipped, we will be able to cancel it.
I made a mistake with my address.
Contact us immediately at info@letitdao.com. If the order has not shipped, we can correct it. If it has shipped, we may not be able to redirect the package.
Will I receive a confirmation email when I place the order?
Yes, you will receive an order confirmation email shortly after completing your purchase. If you don't see it, please check your spam/junk folder.
Products & Care Instructions
How do I take care of my jewelry?
To maintain the quality of your pieces, keep them away from water, perfumes, and chemicals. Store them in a dry place.
How can I clean my bracelet?
Gently wipe with a soft, dry cloth. Avoid using any liquids or chemicals.
Returns & Exchanges
What is your return policy?
We offer a 1-day return policy for unused items in their original packaging with tags attached. Please see our full Return Policy on our website for details.
How do I return my order?
Please initiate a return by contacting our customer service team at info@letitdao.com with your order number. We will provide you with instructions.
I received the item but I don't like it.
We're sorry to hear that. Unworn and unused items in original packaging can be returned within 1 days. Please contact us to start the return process.
My item is broken/defective.
We apologize for the issue. Please contact us at info@letitdao.com with your order number and a photo of the item, and we will gladly help you with a replacement or refund.
About Let It Dao & General Questions
About Let It Dao
Let It Dao is a brand dedicated to [You can add a brief description of your brand's philosophy and what it offers, e.g., "creating mindful accessories inspired by Daoist principles to bring peace and positive energy into everyday life"].
Do you offer wholesale prices?
Yes, we offer wholesale pricing for qualified retailers. Please contact us at info@letitdao.com for more information.
How should I wear my bracelet? Which hand?
Traditionally, bracelets like ours are worn on the left hand, which is considered the receptive hand for receiving energy. However, you should follow your intuition and wear it on the hand that feels right for you.
Can I wear multiple bracelets on one hand?
Absolutely. Many of our customers layer multiple bracelets to create a unique and personal style.
How to contact customer service?
For any questions not answered here, please reach out to us via email at info@letitdao.com or message us on Facebook @Letit Dao. We are happy to help!
Still need help? Get in touch with us at info@letitdao.com.